June 12 started like any other Wednesday–until the internet broke. It started with Google Cloud’s Identity and Access Management (IAM) system, but the fallout hit...
As digital operations grow increasingly more complex, resilience is no longer optional, it’s essential. The next major outage isn’t a question of if, but when....
In a time when budgets are tight but reliability still needs to be high, observability is under the spotlight. Monitoring and observability tools are some...
On June 12, 2025, the internet blinked. Email vanished, apps froze, and many of us lost contact with our digital coworkers (both AI and human)....
At PagerDuty, we demonstrate our global impact through sustainable practices, inclusive policies, and responsible operations. I’m proud to share our FY25 Impact Report, which highlights...
Answering the Call: How a LinkedIn Post Sparked a Global Movement In early 2021, Humanity Matters sent out an urgent request for help on LinkedIn....
When it comes to incident management, the ability to quickly access and act on operational data can mean the difference between brand loyalty and costly...
4 min read
In today’s rapidly evolving social sector, the power of collaboration has never been more critical. As we reflect on recent conversations with our PagerDuty.org partners...
We see you. We carry pagers. We respond to incidents. Whether this particular incident interrupted your lunch, night sleep, or workday, we know what that...
2 min read
The Build vs. Buy Decision Through a Strategic Lens Technology leaders often face a tempting proposition from their engineering teams: “We could build this ourselves.”...
Playbooks are nice. Results are better. This simple truth highlights a critical challenge in modern enterprises: while technical teams have mastered infrastructure automation with Ansible®,...
Government IT operations across public sector face unprecedented challenges this year. As digital demands intensify and legacy systems strain under pressure, agencies must accelerate IT...
3 min read
At Microsoft Build 2025, PagerDuty was highlighted in key announcements showcasing how intelligent agents and real-time automation redefine digital operations. From Microsoft Copilot to the...
2 min read
PagerDuty.org’s Latest Impact Cohort of Nine Organizations Improves Urgent Health Outcomes Globally For organizations providing vital mental health assistance, safety crisis services and delivering critical...
Observability platforms want to do it all—from data collection to incident response. Their pitch is appealing: one platform to eliminate context switching and reduce overhead....
4 min read
On April 28, 2025, Spain, Portugal, and briefly some parts of France experienced what would become one of Europe’s most significant power outages in recent...
5 min read
Several factors—including AI adoption, investor expectations, and the rise of a new generation of innovative upstart companies—have driven a renewed focus on efficiency in every...
7 min read
Take our maturity quiz today and see where your automation maturity stacks up! _____________________________________________________________ Let’s call a spade a spade: Automation isn’t just a “nice...