Reliability
Outage Post Mortem – March 15
As some of you know, PagerDuty suffered an outage for a total of 15 minutes this morning. We take the reliability of our systems very...
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Blog
Announcements, Partnerships
New Relic Integration with PagerDuty
We are very excited to announce a new integration with New Relic. As with all of our integrations, once you hook up New Relic to...
Alerting, Operations Performance
Triggering an alert from a phone call (code sample)
I get a lot of requests to handle & escalate phone calls as well as alerts from monitoring systems. Here’s a code sample that lets...
Reliability
Not breaking your Google Analytics (like a pro)
As a general rule, whatever percentage you think your test coverage is, it isn’t. Whatever amount of the known surface area you’re covering, there’s going...
Announcements, Features
We have a mobile site
We’re an engineering-heavy organization, but recently we’ve taken on a critical mass of design passion in the organization and hopefully it’s starting to show. Simon...
Reliability
Pressure Release Valves
This is the fourth in a series of posts on increasing overall availability of your service or system. Have you ever gotten paged, and known...
Announcements, Features
Short emails for your pager
Our company literally grew out of our founders’ frustration at being on pager duty, where the person on-call would physically carry a pager — so...
Events
SCALE 10X, Linux in Southern California
One of our goals this year is to attend more conferences outside of San Francisco, and after the Southern California Linux Expo in Los Angeles,...
Announcements, Features
It's Schedulin' Time!
The new on-call scheduling tool is here. We migrated all accounts to it prior to the holiday break. Some of you have played with it....
Operations Performance, Reliability
What monitoring tools do you use?
We support any monitoring tool that can send an email or make a JSON call, but we support tighter integration with some than others. We...
Announcements
Team building with facial hair
One of the best things about growing our team at PagerDuty is that we have critical mass for things like Movember (it’s also an impressive...
1 min read
Announcements, Features
With a little inline help from my friends
We are absolutely spoiled in terms the technical competence of our users, so sometimes it’s difficult for us to imagine that anyone would need help...
Reliability
A Standard Operating Procedure for when s*IT hits the fan
This is the third in a series of posts on increasing overall availability of your service or system. In the first post of this series, we...
Announcements, Partnerships
Using Loggly and PagerDuty for threshold alerting
Loggly has a great blog post up about using alert birds to trigger PagerDuty alerts in response to heuristics on your logs: “..in the example...
Announcements, Features
iCal Integration and Hand-off Notification
Our new calendar is getting its final touches and will add iCal integration to your profile page — if you’d like to get in on...
Announcements, Partnerships
Alert Birds (by Loggly)
Our good friends at Loggly are hosting a webinar on Getting Started with Alert Birds tomorrow (Oct 11) at 10am PDT. Just in case you...
1 min read
Reliability
More control over Optimistic Locking in Rails
Like pretty much everything else in Rails, optimistic locking is nice and easy to setup: you simply add a “lock_version” column to your ActiveRecord model...
Announcements, Partnerships
PagerDuty & Keynote Partnership
We are very excited to announce a partnership with Keynote Systems. As part of this new partnership, we’ve integrated PagerDuty with the Keynote web monitoring...
2 min read