Businesses today are increasingly reliant on the Internet and on their IT infrastructure for their business processes. Increasing risk and heightened revenue impact of IT…

| In DevOps, Innovation, Trends

What is DevOps Monitoring? DevOps has completely changed the game when it comes to how development and IT operations teams work and collaborate together. With…

| In Innovation

What is Time to Resolution? Time to resolution (TTR) or Mean time to resolution (MTTR) refers to the average length of time needed to resolve…

When Big Systems Fail Failure is not an option — that’s what we’d like to think, but we all know the truth. The question of…

| In Ideas, Innovation, Tech Talk, Technology

When managing your ITOps team, it’s important to establish Key Performance Indicators (KPIs) based on real and actionable data. As the ITOps landscape evolves, your…

| In Innovation, ITOps & Modern Ops, Technology

As modern operations gain momentum, it is quickly becoming the new norm for business. Infrastructure has become malleable and self-service is in demand. As a…

| In Innovation, Trends

Everything has an API Like with many others, Pokémon Go™ has captured our attention and imagination at PagerDuty. But there are only so many Pidgeys,…

| In Ideas, Innovation

As a developer, I’m a huge fan of continuous integration. For the uninitiated, continuous integration is a software engineering practice in which code changes are…

| In Innovation, Tech Talk, Technology

It’s 2016, and your infrastructure is probably hybrid. That means your Incident Management solutions need to be ready for hybrid environments, too. If you only had…

| In Ideas, Innovation, Technology, Trends

This is one of two PagerDuty posts on Continuous. Check out our first one: Are You Ready for Continuous Deployment? Continuous Overload If you pay any…

| In Community, DevOps, Events, Innovation, Technology, Trends

A DevOps Primer to Help You at IBM InterConnect Are you going to IBM Interconnect, but don’t know much about DevOps? We’ve got you covered….

| In Ideas, Innovation, Technology, Trends

This is one of two PagerDuty posts on Continuous. Check out our second one: Continuous — Build, Break, and Fix Fast Continuous Deployment vs. Continuous Delivery There…