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PagerDuty Blog


Five Considerations for Choosing Self-Managed Automation vs. SaaS Automation

Sometimes heritage is better than new. Some people favor  Coca-Cola Classic over New Coke, and heirloom tomatoes over regular tomatoes. Some Luddites might say the…


In Automation


PagerDuty’s People-First Approach to Community

People First is a philosophy we put into practice every day. Today, we’re diving into the evolving ways that we do so through community building,…


In PagerDuty Life


PagerDuty® Runbook Automation Joins the PagerDuty Process Automation Portfolio

Spring is blooming here at PagerDuty, and so is our automation product line. We’re thrilled to share some exciting product announcements. First, we’ve officially rebranded…


In Automation


It’s Time to Go Beyond: Evolution of Array

Words Like Freedom  There are words like Freedom Sweet and wonderful to say On my heartstrings freedom sings All day every day. There are words…


In PagerDuty Life


Support for Ukraine | Company Statement

It has been three weeks since Russia invaded Ukraine, a crisis which could continue for an unforeseeable period of time. The scale of the humanitarian…


In Announcements


Closing the Gap: Deploying Automation the Right Way

Automation in the enterprise is nothing new. Engineers have been working with automation tools and frameworks for decades. From configuration management tools, to continuous integration…


In Automation


PagerDuty Summit Call for Proposals is Open

PagerDuty Summit is back! We’re looking forward to coming together — virtually and in-person — with the PagerDuty community to learn and grow. We know…


In Summit


Inspiring Women to Join the DevOps Movement

With today marking International Women’s Day, the day provides a much-needed opportunity to put the spotlight on women in Australia’s technology workforce, and a particular…


In DevOps, Technology


What It Means For a Woman To Lead in Tech as an Individual Contributor

Jobs in technology encompass more than just software development roles. For companies like PagerDuty, where software is our business, every role touches technology. PagerDuty’s diversity…


In Events, Events & Community, Webinar


Mastering Digital Operations Across the Enterprise

I’m excited to announce that today, PagerDuty is taking our automation capabilities to new scale and scope as we have acquired Catalytic. With their technology…


In Announcements, News, News & Announcements


Putting the “Action” in Actionable Intelligence

AIOps combines machine learning and people to deliver technical outcomes in IT operations. The promise of this capability continues to drive new contenders to the…


In AIOps, Automation, Event Management


PagerDuty Receives Financial Services Competency From AWS

We are excited to announce that PagerDuty is now an approved AWS Financial Services Competency Partner. We’re looking forward to expanding our global reach and…


In Financial Services, News, News & Announcements, Partnerships, Uncategorized


Customer Service Ops – New Features Release

Over the last few years, our world has become increasingly digital, from streaming and shopping to work and health care. Customers want these digital experiences…


In Customer Service


PagerDuty Responds to the Climate Imperative By Addressing Injustice With New Philanthropic Partners

PagerDuty launched the PagerDuty.org Fund two years ago to deploy funding in the area of Time-Critical Health, with a mission to help save lives by…


In PD.org, Social Impact


New Native Slack functionality from PagerDuty – Available Now

At PagerDuty we invest a significant part of our time listening to our customers.  From what we have learned from those conversations we are adding…


In Automation, Collaboration


Now You can Invoke PagerDuty Rundeck Actions Within the PagerDuty Slack Integration

Collaboratively diagnose problems to resolve incidents faster. Last year, we released PagerDuty Rundeck Actions, a PagerDuty add-on product that connects responders to automated diagnostics and…


In Automation, ChatOps, Collaboration


Top tips to make Round Robin Scheduling successful for your team

You may have heard of Round Robin Scheduling before and thought to yourself, is this right for my team? Understanding how Round Robin Scheduling can…


In Best Practices & Insights, Customer Support, ITOps, Product


What’s New: Updates to Event Intelligence, On-Call Management, Automation, Mobile, and More!

We’re excited to announce a new set of updates and enhancements to the PagerDuty platform. Recent updates from the product team include On-Call Management, Event…


In AIOps, Automation, Mobile, On-Call Life, Product, Uncategorized