Operational Excellence at the New York Stock Exchange: Our Q&A with NYSE’s President
Mitigating the risk of operational failure is top of mind—and a top budget priority—for executives. A single unplanned event can have a disruptive effect across…
By Jesse Purewal
In Customer Spotlight, Digital Transformation
PagerDuty FY24 Impact Report: Building an Equitable and Sustainable Future
Today, we are proud to share PagerDuty’s fourth annual Impact Report, which describes the work we’ve done across five key Global Impact pillars to build…
By Shelley Webb
In PD.org, Social Impact
Tags foundation, pd.org
Employee Volunteerism Accelerates Progress in Latin America’s Social Sector
PagerDuty Employees Partner with Propel to Deliver Pivotal Support to Nonprofits At a bustling virtual brainstorming event hosted by the nonprofit Propel, PagerDuty employees Miguel…
By Taymar Quezada
In Culture, Social Impact
Recoverable Grants Offer Pathway to Enduring Social Impact
Beneficial Returns combines financial risk analysis with a charitable mindset to drive impact with PagerDuty’s philanthropic investment As founder and CEO of the impact investment…
By Olivia Khalili
In PD.org, Social Impact
Expanding Critical Services with the PagerDuty Operations Cloud
For someone experiencing a mental health or substance abuse crisis, receiving timely access to care is critical. Recognizing a growing need for behavioral health intervention,…
By debbie
In Social Impact
Tags
The role of psychological safety in incident response
Incidents impacting your customer and user-facing services can be stressful, both for the responders on your team who are working on a resolution, and for…
By Mandi Walls
In Incident Management Best Practices
Build More Resilient Operations with PagerDuty Incident Management
Mitigating business risk is a key enterprise priority. To avoid unnecessary exposure to the business, technical teams need a proactive approach to managing incidents. While…
By Laura Chu
In Incident Management & Response, Incident Management Solutions
Tags
DORA vs. DORA!
There was recently some confusion in the office that I thought was worth researching and addressing. Depending on who you are talking to, you may…
By Lee Fredricks
In Best Practices & Insights, DevOps, EMEA
Tags
Get a Professional Certificate in DevOps From PagerDuty and LinkedIn Learning
DevOps engineers play a crucial role in helping companies streamline software development and delivery, leading to higher efficiency and faster innovation. We’re pleased to announce…
By Nancy Lee
In PagerDuty University
Tags
PagerDuty Community Spotlight: Meet Ben Hutchison, the creator of LaundryDuty
Ben Hutchison, a Staff Engineer who has worked at companies including KeepAndShare, Cisco, BlueJeans, and Verizon, loves connecting devices to create integrated systems. He even…
By Xenda Amici
In Community
Tags
Insights from PagerDuty’s 2024 State of Digital Operations Report: The Year of Action, Transformation, and AI Adoption
Organizations must balance the day-to-day needs of the business with large-scale, long-term digital transformation as they continue to modernize their operations in service of growth….
By Leigh Shevchik
In Digital Operations, News & Announcements
Tags
Automate Major Incident Management Step-by-Step for Better, Faster Response
Organizations looking to win the market and drive great customer experiences need to deliver on the promise of exceptional service, meaning fewer interruptions and faster…
By Hannah Culver
In Automation, Incident Management & Response
Tags
APAC Retrospective: Learnings from a Year of Tech Outages: Reactive to Proactive
As we reach the end of our blog series on the occurrences in 2023 from the fourth installment of our blog series, Restore: Repair vs….
By David Ridge
In Best Practices & Insights, Incident Management & Response
Tags
APAC Retrospective: Learnings from a Year of Tech Outages, Restore: Repair vs Root Cause
As our exploration of 2023 continues from the third-part of our blog series, Dismantling Knowledge Silos, one undeniable fact persists: Incidents are an unavoidable reality…
By David Ridge
In Best Practices & Insights, Incident Management Best Practices
Tags
Operational Integrity at FOX: Our Q&A with Tubi Media Group’s CEO
Digital transformation is (still) at the top of the executive agenda, particularly for companies in categories where business model disruption is afoot. Sustaining growth and…
By Jesse Purewal
In Customer Spotlight, Digital Transformation
Tags
APAC Retrospective: Learnings from a Year of Tech Outages – Dismantling Knowledge Silos
As our exploration through 2023 continues from the second blog segment, “Mobilise: From Signal to Action”, one undeniable fact persists: Incidents are an unavoidable reality…
By David Ridge
In Automation, Best Practices & Insights, Uncategorized
Tags
Modernize your ITSM with the New PagerDuty Application for ServiceNow
We live in an always-on world, where things move fast and break often. Building stronger resilience is critical for operational efficiency and delivering great customer…
By Inga Weizman
In Incident Management & Response, Integrations, Uncategorized
Tags
Unlocking the Value of your Runbook Automation Value Metrics with Snowflake, Jupyter Notebooks, and Python
This blog was co-authored by Sebastian Joseph, Senior Solutions Consultant, PagerDuty, and Gabriel Ismael Felipe, Automation Engineer Automation has become an integral piece in business…
By Justyn Roberts
In Automation, Cloud Migration
Tags