PagerDuty Blog

Alert Birds (by Loggly)

Our good friends at Loggly are hosting a webinar on Getting Started with Alert Birds tomorrow (Oct 11) at 10am PDT. Just in case you…

In Announcements, Partnerships

More control over Optimistic Locking in Rails

Like pretty much everything else in Rails, optimistic locking is nice and easy to setup:  you simply add a “lock_version” column to your ActiveRecord model…

In Reliability

PagerDuty & Keynote Partnership

We are very excited to announce a partnership with Keynote Systems. As part of this new partnership, we’ve integrated PagerDuty with the Keynote web monitoring…

In Announcements, Partnerships

Availability lessons from shoe companies and ancient warlords

This is the second in a series of posts on increasing overall availability of your service or system. In the first post of this series,…

In Reliability

PagerDuty at PuppetConf 2011

PagerDuty is thrilled to be a sponsor for PuppetConf 2011.  PuppetConf is a DevOps and Operations conference presented by Puppet Labs in beautiful Portland, OR…

In Events

Outage Post-Mortem

As you may already know, PagerDuty suffered an outage of 30 minutes yesterday, followed by a period of increased alert delivery times.  We’re taking the downtime…

In Reliability

If an asteroid strikes PagerDuty

Updated on 9/21: We have replaced Twitter with our status page as a communication method. At PagerDuty we strive for 100% uptime, and it is a…

In Reliability

PagerDuty at HostingCon 2011

On August 8 – 10, we’ll be “staying classy” in San Diego, California as we attend HostingCon 2011. HostingCon is the premier conference and tradeshow…

In Partnerships

Pingdom Integration

PagerDuty is pleased to announce integration with Pingdom; it’s now easier than ever to find out about and respond to website downtime

In Announcements, Partnerships

Velocity Contest Winners

Velocity 2011 was a blast! Thanks to everyone who came by our booth to find more about PagerDuty, snag a t-shirt, and enter our contest.

In Events

New APIs Available Now

Have you ever said to yourself: “PagerDuty is great, but I wish I could better integrate it into the custom tools I already use.” Or…

In Announcements, Features

See you at Velocity 2011

PagerDuty is excited to be attending the O’Reilly Velocity Conference 2011 next week in Santa Clara, CA. Velocity is a great venue that focuses on…

In Events

PagerDuty is hosting SF Perl Mongers’ June 28th Meetup

PagerDuty is hosting the June meet-up for the San Francisco Perl Mongers Meetup. Gaëtan Voyer-Perraul from MongoDB will be presenting, “Perl + MongoDB => Mongoers + Fun”.

In Events

PagerDuty & Red Gate SQL Monitor Partnership

We are very pleased to announce a new partnership with Red Gate Software. We are good friends with Simon and Neil, the co-CEOs of Red…

In Announcements, Partnerships

PagerDuty Wants You!

We’re hiring! Interested in working with a team reinventing the stagnant world of IT operations software? Want a job hacking on a product with a…

In Announcements

PagerDuty Wins Best In Show Audience Choice Award At Under The Radar [Video]

PagerDuty presented at Under The Radar yesterday and won both Best In Show’s Audience Choice Award and Developer Tools’ Audience Choice Award. If you missed the presentation, both the video and slides are embedded after the jump.

In Announcements

Standing on the shoulders of giants and stumbling with them – the Amazon AWS outage’s "pain" statistics

Today, at around 1am Pacific Time, Amazon began having major problems with some of their cloud infrastructure: specifically with their EC2, EBS, and RDS offerings. We’d like to share some statistics on the alerts we sent out – via phone or SMS – during the outage.

In Reliability

The ups and downs of Availability

This post is meant as a quick introduction to some concepts of system availability, so that subsequent posts in this series make sense. I’ll go over concepts like availability, SLA, mean time between failure, mean time to recovery, etc.

In Reliability