Continuing our series on 2023 learnings from APAC, it’s increasingly evident that incidents in organisations are not a matter of ‘if’ but ‘when,’ regardless of...
7 min read
Being on-call isn’t likely to be the most enjoyable aspect of a job. In fact, there might be a certain level of stress and fear...
4 min read
Improving Beyond MTTR We’ve posted a bit about the ambiguity around MTTR before, but we want to get deeper into the confusion and maybe false...
8 min read
What a year for the Developer Relations team! The Developer Advocates–or the avocados as we like to call them–helped spread PagerDuty’s presence in the practitioner...
Throughout 2023, one thing has become abundantly clear: regardless of an organization’s size or industry, incidents are inevitable. Recently across the APAC region, we’ve seen...
6 min read
Reimagining emergency care rooted in equity, tackling public health challenges using sensor technologies and data analytics, and healing communities by breaking the cycle of violence...
4 min read
In a world where organizations of all industries increasingly rely on digital innovation and experiences to create differentiation in the market, it has never been...
For modern enterprises aiming to innovate faster, gain efficiency, and mitigate the risk of failure, operational resilience has become a key competitive differentiator. But growing...
5 min read
Today is an important day for us at PagerDuty, and for the larger ecosystem of incident management. We’ve acquired Jeli, a standout player in the incident...
PagerDuty’s 2023 Holiday Shopping Report: Online shopping will be about the same as last year — top frustrations include poor digital experiences, security, shipping, and tracking...
It’s 2023. In today’s world, every company and individual, regardless of their industry, relies on software to increase productivity. Our users expect our technology to...
Last week, we celebrated Patriot Week at PagerDuty, honoring and recognizing veterans around the world. Whether our Dutonians themselves or one of their family members...
Generative AI is forecasted to have a massive impact on the economy. These headlines are driving software teams to rapidly consider how they can incorporate...
This post was originally published on the Jeli blog. Jeli was acquired by PagerDuty in 2023 and we’re reposting it here to bring their thought...
5 min read
Effective incident response plays a critical role in maintaining smooth operations at organizations of all sizes. When built up correctly, operational resilience–that ability to bounce...
5 min read
Across the business landscape, 2023 has been called the “year of efficiency.” Organizations have had to deliver more growth and innovation, but with tighter budgets...
8 min read
The holiday season—or at least the holiday travel booking season—is firmly upon us. For many people, this time of year conjures up associations with family,...
6 min read
Many PagerDuty customers create their own apps to help them manage their PagerDuty environments. Teams might have any number of workflows that might benefit from...
9 min read