Being a Product Manager in a DevOps World
At Velocity Santa Clara this year, I gave a talk about the interplay between the DevOps movement and product management. I think it’s important for…
Platform Extensibility with API v2 and the Custom Events Transformer
The PagerDuty platform has enabled thousands of our customers to build great tools on top of our various APIs to resolve incidents faster and more effectively….
By David Hayes
In Announcements
Tags API, platform extensibility
ChatOps Incident Management with the new PagerDuty Slack Integration
Here in San Francisco, it’s hard to go a day without hearing about ChatOps and Slack. Sure, living near the Slack headquarters and using their…
By David Cooper
In Announcements, Features, Product, Technology
Tags chatops, integration, messaging buttons, Slack
Optimizing Incident Management for Hybrid Infrastructure
It’s 2016, and your infrastructure is probably hybrid. That means your Incident Management solutions need to be ready for hybrid environments, too. If you only had…
By Christopher Tozzi
In Innovation, Tech Talk, Technology
PagerDuty at Velocity Santa Clara
Velocity is right around the corner and we couldn’t be more excited! We’ll be in Santa Clara June 22-23, so be sure to stop by…
By Community Team
In Conference, Events
Tags Velocity
Go Back in Time With Revert a Schedule
Have you ever made a schedule change, only to wish that you could press undo moments later? We’ve heard from many of our customers that…
By Sean Higgins
In Features
Tags additions, features, revert schedule, schedules
June Partner Spotlight
We’re kicking off our monthly partner spotlight this month with Opsee, Red Canary and Raygun! Each partner brings something unique to the table and we’re…
By Community Team
In Community, Partnerships
Tags partner, partner spotlight
The Future of Incident Notification in the Modern Enterprise
When the telephone first came out, making a call required the assistance of an operator. There was no direct dial. People picked up the phone…
By Bob Reselman
In Ideas, Trends
Tags enterprise
PagerDuty Takes Home the Gold in Two Categories of the 11th Annual 2016 IT World Awards®
We’re very excited at PagerDuty this week. Network Products Guide, the industry’s leading technology research and advisory guide, has honored us as a Gold winner…
By Kim Gengler
In News, News & Announcements
Tags
8 Ways to Reduce Alert Fatigue
Silo’d responsibilities have wreaked havoc on team communications, making it difficult for different departments to have the full context of a situation during fire fights….
By Chris Riley
In Alerting
Tags alert fatigue
Knowledge16 Recap
Knowledge16 has been an exciting conference for PagerDuty. We’ve talked to hundreds of users, delivered some awesome demos, and connected with many of our customers….
By David Cooper
In Conference, Events
Tags events, ITSM, knowledge16
On-Demand Webinar: Organizing and Optimizing ITSM Toolsets
Service Management (ITSM) is an approach for designing, delivering, managing and improving the way IT is used within an organization. To make that approach a…
By Priya Sony
In Events
Tags ITOps, ITSM, knowledge16, tools, webinar
Not Your Dad’s ITSM Solution
Over the years, ITSM solutions have changed drastically. It seems that only a few years ago we were all stuck using legacy on premise ITSM…
By Manish Kalra
In Announcements, Events, ITOps & Modern Ops
Tags knowledge16, servicenow
Troubleshooting Apache ZooKeeper Like a CSI
For those IT and DevOps organizations with high availability at the top of mind, it has become critical to develop redundant services to support the…
By Vera Chan
In Events, Tech Talk, Technology
Tags apache zookeeper, techlive, webinar, zookeeper
Announcing the Availability of PagerDuty Services Group
Evolving the “Service” Since the start of our platform, PagerDuty has had a core concept called a “service.” It was the origination point for a…
By Dave Cliffe
In Announcements, Features, Product
Tags Services, services group
Bimodal IT: When One Mode Isn’t Enough
Today’s enterprises are evolving, changing the pace and agility of modern IT practices within the framework of the legacy systems and tools that they use….
By Patrick O Fallon
In ITOps & Modern Ops, Uncategorized
Tags bimodal
A Security-First Culture for Better Cloud Security and Faster Incident Management
Last month, PagerDuty and Threat Stack came together in Seattle to co-host a workshop — “Incident Management in the 21st Century”. As Threat Stack’s Senior…
By Pete Cheslock
In Security, Use Cases & Solutions
Tags cloud security, threat stack