Say Goodbye to the ‘Executive Swoop and Poop’ with Status Update Notification Templates
Incidents are unpredictable, but how you share updates with stakeholders doesn’t have to be. Status Update Notifications Templates help teams streamline communication with internal stakeholders…
The Value – and Challenge – of Accountability: PagerDuty Releases Our Third Annual Inclusion, Diversity, & Equity (ID&E) Report
In the last four years, corporate America, including the tech industry, prioritized and invested in Inclusion, Diversity and Equity (ID&E) initiatives more than ever before….
Introducing PagerDuty Status Pages for Improved Customer Communication and Savings
In 2023, the fight to retain customers will be one of the biggest factors determining whether a business can survive the recession all are predicting….
Automation Seasons Freezings Wrap Up and New Year’s Resolutions
It’s that time of year where you may feel pressured to pick your New Year’s resolutions. Well, we went ahead and tried to give you…
In Automation, DevOps
Hot Takes on Code Freezes
This post was originally published on the Jeli blog. Jeli was acquired by PagerDuty in 2023 and we’re reposting it here to bring their thought…
In Incident Management Best Practices
Tickets Make Operations Unnecessarily Miserable
IT Operations has always been difficult. There is always too much work to do—and not enough time to do it. The frequent interruptions and high…
In Automation, DevOps
Doing More with Less: Building Greater Operational Efficiency with PagerDuty
How many of us can say with confidence that we know a tool inside and out? If you’re like most, you probably use just a…
In Best Practices & Insights, Digital Operations
Visualize how your teams work in the Learning Center
This post was originally published on the Jeli blog. Jeli was acquired by PagerDuty in 2023 and we’re reposting it here to bring their thought…
In Incident Management Best Practices
Toil: Still Plaguing Engineering Teams
This blog is an update from a popular blog authored by Damon Edwards. Our industry has always had localized expressions for work that was necessary…
In Automation, DevOps