| In Features, Product

PagerDuty’s Global Event Orchestration is now generally available. Global Event Orchestration’s powerful decision engine enriches events, controls their routing, and triggers self-healing actions based on…

| In Features, Product

Today, PagerDuty launched a new AIOps solution to leverage the power of AI, provide built-in automation and build on the company’s foundation data model to…

| In Features, Product

Incidents are unpredictable, but how you share updates with stakeholders doesn’t have to be. Status Update Notifications Templates help teams streamline communication with internal stakeholders…

| In Features, Product

Service ownership, a DevOps best practice, is a method that many companies are pivoting towards. The benefits of service ownership are varied and include boons…

We’re excited to announce a new set of updates and enhancements to the PagerDuty Operations Cloud. Following another successful PagerDuty Summit, development continues across several…

| In Features, Product

PagerDuty is excited to introduce Round Robin Scheduling. Round Robin Scheduling allows teams to equitably distribute on-call shift responsibilities amongst team members. Automatically assigning new…

| In Features, Product

In this digital era, technology systems are becoming increasingly complex. No longer can a single SME (subject matter expert) understand every facet of the system…

| In Features, Integrations, Mobile, Product

If you thought that the product announcements from PagerDuty’s largest event of the year, PagerDuty Summit 2021, was all we had in store for you,…

| In Announcements, Features, Product

We just held our annual conference, PagerDuty Summit 2018, where we shared new product announcements and demoed new capabilities. But while we always have big…

| In Best Practices & Insights, DevOps, Features, Product

Continuing our ongoing effort to make incident response best practices easy to adopt, PagerDuty is pleased to announce that response plays are now available! Response…

| In Alerting, Features

Dynamic Notifications are now out in the wild! With our launch today, we give PagerDuty users the power to dynamically adjust how they are notified…

| In Announcements, Best Practices & Insights, Features

While a major incident is ongoing, all of your focus is on restoring service: watch the smoke, figure out where the fire is, and put…

| In Features, ITOps & Modern Ops, Technology

Get face to face One of the great things about being a platform is that your users have the ability to take your product in…

| In Alerting, Features

For many of our customers, reducing alert noise is a difficult, yet rewarding task. Cleaning up your alerting means fewer late night pages and happier…

| In Features, On-Call Life

Here at PagerDuty, we understand that being on-call can be a lot of work. In addition to triaging, assessing, and resolving incidents as they arise,…

| In Announcements, Features, On-Call Life

Designed For The Developer The role of the software developer has been rapidly changing. As a developer, you already know that your involvement doesn’t end…

| In Features

Reach Business Stakeholders During Critical Incidents Today, the reach of an IT outage extends far beyond the reach of the IT organization. The health of…

| In Features, Security

As PagerDuty continues to evolve and innovate beyond traditional incident management with new products and capabilities in digital operations management, a key area of focus…