The PagerDuty Operational Excellence Award is setting out to showcase ITOps and DevOps teams that are accelerating delivery, while ensuring services and systems remain reliable and available….

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The PagerDuty platform has enabled thousands of our customers to build great tools on top of our various APIs to resolve incidents faster and more effectively….

| In Announcements, Features, Product, Technology

Here in San Francisco, it’s hard to go a day without hearing about ChatOps and Slack. Sure, living near the Slack headquarters and using their…

| In Announcements, Events, ITOps & Modern Ops

Over the years, ITSM solutions have changed drastically. It seems that only a few years ago we were all stuck using legacy on premise ITSM…

| In Announcements, Features, Product

Evolving the “Service” Since the start of our platform, PagerDuty has had a core concept called a “service.” It was the origination point for a…

| In Announcements, On-Call Life, Partnerships

CA Technologies is a pillar of the tech industry. They are an organization that has helped thousands of companies globally manage their infrastructure to meet the needs…

| In Alerting, Announcements, ITOps & Modern Ops

Since its inception, PagerDuty has become the standard for IT Operations alerting. As our list of partner integrations and customers has grown, the volume of…

| In Announcements

Today at the AWS Summit in Chicago I took part in something very special, the merging of innovation with technical leadership. The sessions and hands-on…

| In Announcements, News & Announcements, Product

With the Microsoft Build Developer Conference underway here in San Francisco this week, we cannot think of a better time to announce enhancements we have…

Cloud-Powered Application Incident Resolution Google as an organization amazes me everyday. The great things they do that impact people’s lives from the individual to the…

Operational Intelligence Meets the Fastest Path to Incident Resolution Splunk Enterprise is the industry-leading platform for machine data. It collects all your machine data from…

Building Fast and Breaking Fast with Big Blue Build Fast – Break Fast. That’s the mantra of the DevOps movement, and one that’s always associated…

Accidents Happen It’s a fact: well-meaning team members, in the heat of the moment – and often in the middle of the night – sometimes…

Operations teams are receiving more telemetry data from monitoring systems than ever before. But they are struggling to sift through this data to find what really matters – resulting in alert fatigue and missed alerts. For this reason, we’re proud to announce that long-time partner Event Enrichment HQ is joining the PagerDuty family to deliver the industry’s first integrated event management and incident resolution platform. Adding Event Enrichment HQ and its keystone product, the Event Enrichment Platform (EEP), to PagerDuty helps you quiet your noisy monitoring systems, reduce alert fatigue, and slash your incident resolution times.

Don’t let the hardboiled-sounding name of our latest integration scare you off, because this monitoring service is a great way to get notified when one of your mission-critical scheduled tasks suddenly sleeps with the fishes. Dead Man’s Snitch is an uptime-monitor for cron or periodic jobs like backups or batch processing, and it alerts you when your jobs don’t run so you can investigate before it becomes a problem.

| In Alerting, Announcements, Community, Features

After getting our exciting entries from you guys and narrowing it down to five stellar finalists, you guys all helped #pickyourpage and now, we have our alert sound contest winner.

| In Announcements, Events

The submissions are in! Now it’s time to vote on what custom alert sound will make the cut and become the newest PagerDuty alert, available in the November 2015 release for selection from the PagerDuty app.

| In Announcements, Community, Partnerships

StatusCast is an application status page tool that allows you to proactively communicate uptime status to your end-users to improve customer satisfaction and loyalty. You can use StatusCast with PagerDuty to build a hosted status page in minutes and keep users informed with status updates via email, SMS, Twitter, Slack, HipChat etc.

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