Incident Management & Response

Measuring Technical Debt With Incident Management Data

If technical debt were like monetary debt, it would be hard to keep track of it unless you checked in manually. The only way many people find out ...

Downtime

The Top Causes of Downtime

According to a roundup by Gartner, the average cost of downtime for an enterprise is $5,600 per minute. While the data collected was from incredibly ...

Community

A Story of Inspiration and Leadership

International Women’s Day is a global day celebrating the social, economic, cultural and political achievements of women. It’s about unity, ...

Company

Celebrating Women's Success

A memo from our CEO, Jennifer Tejada. More than a hallmark card holiday, we celebrate today as International Women’s Day. It’s a celebration ...

Incident Management & Response

The On-Call Engineer’s Best Friend

Have you ever returned to the office to find out that a server was down the whole night, and there was no way you could have been informed? If so, you...

DevOps

The Mainstreaming of DevOps

Here at PagerDuty, we spend a lot of time thinking about how we can help the DevOps community and IT professionals succeed. We’re particularly ...

Company

What a Year of Transformation Looks Like at PagerDuty

One year ago today, I embarked on my most exciting adventure yet — PagerDuty. Here in the valley, it’s truly amazing what can be achieved in a ...

Monitoring

Smart Devices, Smarter Monitoring

Smart devices require smart monitoring. That’s not a platitude. It’s an imperative. In fact, the smarter the device, the smarter you need ...

Announcements

PagerDuty's Response to Cloudbleed Vulnerability

Cloudflare and Google’s Project Zero published details of a data leak. A vulnerability in Cloudflare’s code has led to an unknown quantity of data...

PagerDuty Brand

Learning by Design

I joined PagerDuty in 2014 when the company was, by many measures, a successful startup. The company was growing and had become the default choice for...

Alerting

Optimizing Your Alert Management Process

In a simpler world, all alerts would be created equal and your infrastructure would either be completely working or completely broken — with no ...

Incident Management & Response

Break Down the Silos: Correlate Data Between Vendors

Thanks to the DevOps movement, we now understand why software delivery chains that consist of a series of silos are bad. They complicate communication...

Monitoring

Fast Data, Fast Monitoring

Big data is old news. Today, the key to leveraging data effectively is to do fast data. In a similar fashion, traditional incident management—which ...

Technology

7 Steps to Avoiding Downtime

Ensure High Availability for Your Applications With These 7 Steps Several months ago, Delta experienced an IT outage that cost them over $150 million...

PagerDuty Brand

Life at PagerDuty: How PagerDuty Grows Its People

Why I Joined When I decided to interview at PagerDuty almost two years ago, two things convinced me this was the right fit for me as an Engineering ...

Technology

What Does Downtime Cost Your Business?

The Ponemon Institute estimates an average per-minute cost for just partial outages to be $5,600.00 (which comes to over $300,000.00 per hour), with ...

Technology

Monitoring in the Microservices Age

Managing Increased Complexity Against Greater Agility Thanks to Docker and the DevOps revolution, microservices have emerged as the new way to build ...

Trends

Twitter Killed The Call Center

Why External Variables Matter in Incident Management When it comes to incident management, it’s easy to fall into an insular mindset. We spend ...