In its latest “Cool Vendors in Digital Dexterity and AI for the Digital Workplace” report, Gartner recognized PagerDuty. The report names vendors that are exploring the future of work through the key trends of digital dexterity and AI.

According to the report, “Digital workplace Cool Vendors are pioneering innovations that can make your workers more productive and engaged.”*

In this report:

  • New applications and services that use AI to deliver fresh insights that energize traditional business tasks and processes, such as messaging and meetings.*
  • As jobs and duties continuously and quickly evolve, enterprises must have the data to gauge and respond to how this is impacting employee work-life balance.*
  • Enterprises that value continuous and personal learning as keys to success must make knowledge sharing engaging and interactive for in-office and remote workers alike.*

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*Gartner Cool Vendor in Digital Dexterity and AI for the Digital Workplace”, Adam Preset, Monica Basso, Vivek Bhalla, Achint Aggarwal, Stephen Emmott, 9 May 2018

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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